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APPLICATION MAINTENANCE AND SUPPORT
According to a leading market research firm enterprises across the globe spend almost 3/4th of their IT budgets on application maintenance and support. Loss of strategic bandwidth, lack of trained professionals, high labor costs are some of the proliferating challenges associated with managing applications internally. All the while, an enterprise is constantly grappling with its needs to innovate and improvise its core business.
Partnering with a seasoned offshore partner to employ efficient application maintenance services will empower enterprises to not only drive reduced total-cost-of-ownership, but also fuel operational excellence, process improvement, and efficiency.
Clarion merges its technology expertise, evolved processes, and flexible delivery models to offer a comprehensive suite of Application Maintenance Services to global enterprises. Based on our client’s needs and the engagement model, Clarion can deliver customized 24x7 support for a single application or the entire application portfolio. At Clarion, we follow a well established resolution process comprising of corrective, preventive, adaptive and perfective methodology. Stringent Service Level Agreements ensure that the maintenance services enhance application stability, lower support costs, reduce total-cost-of-ownership, and drive continuous service quality improvements.
Clarion’s comprehensive AMS Service is the most reliable yet cost effective way to achieve superior levels of system performance, relieving clients from day-to-day operational hassles and enabling them to focus on strategic initiatives.
Why Clarion
- Approach aligned with changing industry processes
- 100% compliance with CMMI level 3 guidelines
- Conversant with technologies like Microsoft Technologies, J2EE, Java, SAP, and several other platforms, databases, languages, software, and enterprise applications
- Robust yet flexible processes that contour to our clients’ critical needs
- Open source technology specialists
- Successful completion many complex projects across various industry domains
- Employing various software tools to automate and accelerate different process whenever possible
- Improved SLA response times
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